At the completion of each academic quarter, students working in co-curricular service-learning programs (numbering 208 students in Fall 2009) complete an electronic survey.
Since 2004, response rates have increased, but varied from 23-31%. In Fall 2009, 82 total students responded to the electronic survey, resulting in a 39% response rate -- the highest percentage since we began surveying in 2004! As a result, we have more information to assess our current programming, target areas for improvement, as well as continue to support what's working well.
Electronic student evaluations remain anonymous and are not linked to individuals in any way.
Additionally, students participate in at least three structured reflection sessions per quarter. Reflection sessions are opportunities for students to reflect and synthesize their experiences -- as we see it, that's an additional method of assessment. Students use the reflection sessions as a way to improve upon the work they're doing -- as well as connect their work to larger social issues.
Community Partner Assessment
At the end of each quarter, community partners also complete electronic evaluations. Since changing over to an electronic survey tool, community partner response rates have increased significantly as well.
See PDF file to the right for sample community partner evaluation instrument.
For more information about service-learning, civic engagement, and assessment, click here.